Freelancer PA was able to assist James Henry by firstly taking 15 years’ worth of information and piecing this together. Administrative systems and processes, and consolidating effectiveness via email solutions, were created. The development of creating a daily manual – lay the initial foundation for the business, from which we further created an Office Management manual for transparency. Through outsourcing with us, our client was able to manage, update, and streamline numerous processes ensuring all information was relevant and policies were up to date.