here are 11 of our most
frequently asked questions (faqs)

Who is Freelancer PA?

Freelancer PA is a boutique company of virtual assistants with a variety of skills in office administration and digital applications. We assist entrepreneurs and business owners in managing workloads to restore flexibility to their schedules. We pride ourselves on offering and providing a highly personalised, efficient and confidential service. 

What are the benefits of hiring a Freelance Virtual Assistant?

By engaging a freelance Virtual Assistant, you will benefit from our wide range of skills and expertise without the costs of employing staff. Our Virtual Assistants can assist your business at an hourly rate, and only when you require. You will also benefit from new systems and processes aimed at maximising efficiency, saving you time and money in the long run. Lastly, you will gain access to personalised services and solutions in a variety of areas, from marketing support to administrative tasks.

What type of people use Freelancer VA’s services?

Our clients range from small business owners, entrepreneurs, contractors, consultants, start-ups and anyone who wants to regain control of their time and restore flexibility to their schedule. 

What does it cost for VA services?

Our VA’s can be hired on an hourly basis, or in blocks of hours to suit you. Click here to view our rates and subscription packages. Click here for our rates

What if the service I am requiring is not on the Services list in your website?

We are always happy to discuss services that are not specified on the website. If we have not listed the support that you are looking for, please contact us to find out how we can assist you, or to get a referral to one of our trusted partners.

How do I know that what I have asked for will be completed?

You have our personal guarantee that all work will be completed on time to the best of our ability.  Before any work is undertaken a Service Agreement will be put in place to extend legal protection to both parties. 

How are services paid for?

By bank transfer within seven working days of receipt of the invoice.

Are there any hidden costs?

There are no hidden costs.

Why should I use you rather than do it myself?

Save yourself valuable time by delegating mundane or repetitive tasks to us so that you can remain focused on the tasks that you enjoy.

  • You will be able to utilise our wide range of skills, expertise, and knowledge to ensure that tasks are completed to a professional standard.
  • Reduce your stress by allowing us to handle the backlog.
  • Enjoy the flexibility of getting support on an hourly basis whenever you need.
  • Reduce your mental load by allowing us to accommodate your preferences, anticipate your needs and deal with items before you ask.

How do you keep my information secure and confidential?

We use Click-Up and Lastpass to keep all our passwords secure. Only those that are privy to the particular information have access to these.
All of our VA’s have signed a confidentiality agreement and are bound by this at all times.  

How does Freelancer PA stand out from the rest?

  • Commitment to excellence, quality and attention to detail.
  • All information is dealt with in a private and confidential manner.
  • Strong focus on problem-solving and finding solutions.
  • Demonstrated ability to foresee problems and be proactive. 
  • Promptly responds to requests with accuracy.
  • Dedication to understanding the key elements and importance of every project or task.
  • A continuous quality improvement approach to all work.
  • A willingness to work in partnership with others, as directed by the client.
  • Commitment to anticipating your needs, utilising the manifold skills of our team, and tailoring our services to your personal and unique preferences.

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